Starbucks

Reviews

• Annie S.

  star star star star_border star_border 21 June 2026

  Came here a few times since I got back on my feet and started working again. First time it was a breeze getting my venti green tea frap with 2 shots mixed in. Second time it took a very long time in line that I ended up leaving since I'd be late for work. Third time was also a breeze and I got my green tea espresso fix. I came in Friday morning at around 7:10ish. No line friendly good morning and I got my order in. I waited and waited. 4 customers after me got their drinks. I checked a hot beverage that was sitting there at around 7:20. Says "Anne" on it and not my name "Annie" so I didn't know it was my mistake drink for a while. I read the sticker and it was my green tea frap. It was made wrong and I was standing there waiting for my frap fix for a very long time without having the staff ask me what I was waiting for. It was made right away after informing the barista that this was made wrong.
  
  Didn't want to spend 20 minutes at Starbucks but it happened. No dealio but I wish I was asked what I was waiting for since my name was inputted wrong and my drink was made wrong. Still giving this Starbucks 3 stars because I understand it was busy and they had a lot of online orders to make. The Asian guy (manager I think?) is a great worker. I hope customer service improves with the others and at least still keep a smile on your face when making drinks and greeting guests.
  
  I work in restaurants since after high school and of course you have to fake a smile and happiness when working. I will still come to this Starbucks whenever I need my fix because i understand what they're going through and a tip from me would probably hopefully make their morning.

• Corey Y.

  star star star star_border star_border 17 June 2026

  This Starbucks is quite normal. This Starbucks doesn't stand out much because it's somewhat pricey at $5.75 for the grande sized mocha cookie Frappuccino that I ordered.
  
  Since it was being advertised when I walked up to the register to order, it was the special for the season. My Starbucks did stand out though because it was very sweet and very tasty as I was expecting. I would only come to Starbucks once in awhile if you know what you want.
  
  There were a lot of places to sit though.  After getting my drink, I took a picture of my drink but I do not usually get whip cream.
  
  I'm giving this place a 3 out of 5 because it was very basic service and when I went to use the bathroom after I ordered, the drink came out fairly quickly even though there was only one person in front of me who ordered something.

• Afshin A.

  star star star star_border star_border 7 June 2026

  Convenient Location!
  
  This location is near Downtown Berkeley BART station and it makes it so valuable to those of us who need a caffeine kick departing from or arriving in Downtown Berkeley. The place is busy, naturally, but the crew is fast and efficient, or was so during my couple of visits.

• Carolina E.

  star star_border star_border star_border star_border 4 June 2026

  I usually don't ask to remake drinks, but I had to tell the barista in the gray beanie, striped shirt, today at 3, that the iced caramel latte was a little (a lot) too bitter. Instead of remaking it, he said that I should ask for 6 pumps of caramel next time, instead of owning up to his mistake. I know how it's supposed to taste, I get it every day. Out of no where he just says, "it's not your fault". Ummm, I know it's not! Anyway, he added two more pumps and it was just WEIRD. I just want to recommend to you guys to let go of some pride. Also bathroom is disgusting and the place smells bad.

• Suzanne C.

  star star star star_border star_border 30 May 2026

  The drinks are good, but they all fall short of customer service. The people at the registers are never in a hurry to make anyone's drink, and they just don't reflect an upbeat vibe. More like, bored, or lackluster.
  Disappointing none the less.